Benefits:

Bonus based on performance
Employee discounts
Free food & snacks
Opportunity for advancement
Paid time off
Training & development

Customer Service Representative – Insurance
Location: Canton, GA
Job Type: Full-Time

Ready to take the next step in your career?

Join a fast-growing local insurance agency where your work makes a real impact. As a Customer Service Representative, you’ll be part of a supportive team helping clients protect what matters most — while building a stable, rewarding career for yourself.

Why Join Us?

Compensation & Benefits

Competitive base salary plus commission and performance bonuses
Earn between $40,000 – $60,000 annually, depending on performance
Paid time off, including vacation and sick days
Clear growth path with opportunities for advancement
Comprehensive onboarding and continuous training

What Sets Us Apart

Career-focused training designed to help you succeed and grow
Work with a close-knit, goal-driven team that values your contribution
Make a positive difference in your community every day
Learn all aspects of small business operations and customer relationship management

What You’ll Do

As a Customer Service Representative, you’ll be more than just a point of contact — you’ll be a trusted advisor to our clients. Your responsibilities will include:

Delivering exceptional service across phone, email, and in-person interactions
Building long-term client relationships and earning repeat business
Assisting clients with policy reviews, changes, billing, and claims support
Quoting and binding personal lines policies including auto, home, renters, and life
Educating customers on their coverage options to ensure proper protection
Supporting the agent and sales team in day-to-day operations

What We’re Looking For

Qualifications

High school diploma or equivalent required
Property & Casualty license preferred (we will help you get licensed if needed)
Prior experience in insurance, sales, or customer service is a plus
Excellent communication, problem-solving, and interpersonal skills
Ability to manage multiple tasks with attention to detail
Positive, team-first attitude with a desire to grow professionally

Schedule

Monday through Friday, standard business hours

Why This Role Might Be Perfect for You

You enjoy helping people and take pride in your work
You’re looking for a stable, long-term career with advancement potential
You want to be part of a team that’s building something meaningful

Apply today and start your journey with a company that invests in your success.
We look forward to helping you grow into the next phase of your career.

Compensation: $40,000.00 - $60,000.00 per year

Alfa Insurance® is an outgrowth of the Alabama Farmers Federation, Alfa Insurance Companies began in 1946. Since then, Alfa has grown to offer an excellent array of insurance coverages including life, property, business and automobile to its clients and has also become known for superior customer service. Alfa and its affiliates now provide insurance and other financial services to more than 1 million customers in 11 states.

Working for Alfa Insurance® is more than just servicing customers and selling insurance. It’s making a difference in the lives of your policyholders and the community. It’s creating lifelong relationships. It’s about being there when it matters most and protecting those things that are most important. It’s becoming part of a well-respected company that is based on faith, family, community and integrity.

Many Alfa insurance agents are independent contractors. These agents are not employees of Alfa Insurance®. Staff for independent contractor agents will be employees of the agent and not Alfa Insurance®.

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